A private villa owner in Lagos, Nigeria, approached us to customize a home elevator with a fully transparent glass shaft, aiming to meet his family’s daily travel needs and pursue a higher living quality. The requirements focused on balancing safety, aesthetics, and practicality to fit the villa’s 3-story layout.
Upon receiving the request, we immediately initiated the customization process: First, we held video conferences with the owner to confirm details such as the villa’s floor height, reserved shaft space, and interior decoration style. Considering the local climate (high temperature and heavy rainfall), we selected double-layer laminated tempered glass (resistant to UV aging) as the main material for the shaft, paired with a quiet permanent magnet synchronous traction machine (operating noise ≤45 dB) and an anti-fall safety gear system. Subsequently, our production department launched a dedicated production line, assembling the entire elevator in strict accordance with the European EN81-20 elevator safety standards. We simultaneously completed the car interior (custom wood-grain panels + soft-covered handrails) and waterproof treatment of the glass shaft’s sealing strips. The entire elevator was produced efficiently within 30 days, and 3 rounds of no-load/full-load tests were conducted before delivery to ensure the equipment met Nigeria’s import quality inspection requirements.
For logistics, we collaborated with a professional large-cargo ocean shipping service provider. The entire elevator (split into modules such as the car, guide rails, and glass shaft components) was reinforced with moisture-proof and rust-proof packaging. We chose a direct shipping route to Lagos Port, tracked the cargo in real time throughout the process, and finally, the goods arrived at the customer’s designated port smoothly within 30 days without any damage to parts or delays.
During the installation phase, we dispatched 2 senior engineers to the site and provided 24/7 technical support via remote video calls: First, we guided the local construction team to complete the shaft foundation pouring and guide rail calibration; then, we carried out the modular assembly of the glass shaft (using special waterproof connectors to ensure impermeability at the joints); finally, we completed the car hoisting, electrical system debugging, and safety function tests (including emergency call and power failure emergency leveling). After 7 days of installation, the engineers provided elevator operation training and daily maintenance guidance to the owner and his family. The finally delivered home elevator not only integrated perfectly with the villa’s decoration through its transparent glass shaft but also achieved a smooth running speed of 0.4 m/s, fully meeting the daily use needs of the owner’s family of 3-5 people. The owner spoke highly of the elevator’s quality and the professional service provided throughout the process.